Overview
At Leaf Essential Shop, we strive to accommodate your needs whenever possible. However, due to our fast processing and production times, we have specific guidelines for cancelling orders. Please review the following terms to understand how cancellations work at our store.
Cancellation Window
Customers may cancel their order within 1-3 business days of placing it, during the handling time. Once the product has shipped, cancellations are no longer possible. If the order has already been shipped, customers will need to wait for the product to be delivered and then return it to us following our return process.
How to Cancel Your Order
To cancel your order within the 1-3 business days window, please contact us immediately using one of the following methods:
Business Address: 15520 Daniel Blvd, Gulfport, MS 39503, USA
Email: contact@leafessential.shop
Phone: +1 228-357-0699
Please provide your order number and contact details in your cancellation request to expedite the process.
Restrictions on Cancellations
Once the 1-3 business days cancellation window has passed, your order will enter the production process and can no longer be cancelled or modified, except for changes to the shipping address. This is due to our commitment to processing and delivering orders as quickly as possible.
Modifying Shipping Address
If you need to correct or modify your shipping address, please contact us as soon as possible before your order is dispatched. We will make every effort to accommodate your request. However, once an item is shipped, changes to the shipping address cannot be made.
Contact Us
If you have any questions or concerns about our Cancellation Policy, please do not hesitate to reach out. We are here to help with any issues you may encounter:
Business Address: 15520 Daniel Blvd, Gulfport, MS 39503, USA
Email: contact@leafessential.shop
Phone: +1 228-357-0699
Changes to the Cancellation Policy
Leaf Essential Shop reserves the right to modify this Cancellation Policy at any time. We encourage customers to review the policy periodically for any updates or changes.