FAQs

Q#1: Do you ship worldwide?  
Answer: We ship to the USA and Canada only.

Q#2: Do you offer same-day delivery?  
Answer: Unfortunately, we do not provide same-day delivery.

Q#3: I just placed my order. Can I cancel it?  
Answer: Customers may cancel their order within 1-3 business days of placing it, during the handling time. Once the product has shipped, cancellations are no longer possible. If the order has already been shipped, customers will need to wait for the product to be delivered and then return it to us following our return process.

Q#4 I placed an order, and it was canceled the same day. What happened?  
Answer: There can be various reasons for your order being canceled. Please reach out to us for assistance.

Q#5: Can I track my packages online?  
Answer: Yes, you can easily track your packages online.

Contact Us

Business Address: 15520 Daniel Blvd, Gulfport, MS 39503, USA

Email: contact@leafessential.shop

Phone: +1 228-357-0699

Business Hours: Monday through Friday: 8 AM to 6 PM, (GMT-05:00) Eastern Standard Time (New York)

Order Cut-off Time: 5 PM EST

Live Chat: Live chat customer support is Available on your website for real-time assistance